27% improvement in petition signatures for Action Aid

We partnered with Action Aid Denmark to re-engage mainstream Danes in the climate conversation

client

Action Aid Denmark

Action Aid Denmark

timeline

outcome

challenges

challenges

BLENDING IN, NOT BREAKING THROUGH

ActionAid’s messaging sounds like every other NGO — familiar, safe and easy to ignore. It’s not cutting through the noise.

TRAPPED IN THE ECHO CHAMBER

The content stays in the same circle of supporters, with algorithms reinforcing the bubble.

ENGAGEMENT WITHOUT IMPACT

Likes and shares from loyal followers don’t move the needle. The message isn’t shifting the wider conversation, and that limits social impact.

CLIENT'S ORIGINAL MEDIA

process

AUDIENCE MAPPING


  • We used open source polling and trends data to map the maximum persuadable audience instead of the audience that's already engaged.


  • We identified cultural affinity, digital behaviors, values and current interests – not demographics alone.

POSITIONING


  • We analysed the climate NGO landscape, including Action Aid's competitors' messages, current audience perceptions and barriers to engagement.


  • And we came up with fresh positioning and ideas to energise a new audience with the idea that Action Aid is actually creating the change they need.

TARGETING INNOVATION


  • We turned off targeting automation and AI optimisation for our new videos (but left them on for the old video).


  • We created new target audiences based on our mapping of the persuadable mainstream - the people who could be with us, but are less engaged and therefore don't get NGO messages served to them by the platforms.


Strategy

Strategy

We developed multiple messaging angles to cut through and connect with the typically disengaged middle.


  • We rooted each new message in a unique user motivation hypothesis

  • Our UX strategies hinged on personal relevance and curiosity

  • We used an emotional palette less commonly associated with climate messaging

Driving impact with data

Driving impact with data

To quantify our impact on both the echo chamber and the mainstream, we used an innovative experimental methodology:


  • We compared the cost-per-engagement of the different media with the different audiences

  • And we saw up to a 27% improvement in the cost per petition signature

results

results

27%

27%

More mainstream

engagement

=ROAS

=ROAS

Equal echo chamber engagement

0%

0%

No increase in media spend

significance

significance

REDUCE POLARISATION / increase consensus

The results show it’s possible to significantly expand engagement – up to 27% – with the climate conversation

KEEP CLIMATE TOP OF MIND

Traction drives social change - and when issues dominate the discourse, they stay top of mind

increased COST effectiveness

Overall, that means we can increase macro social impact AND expand our potential donor pool without needing to spend more on distribution

Case studies

Case studies

Learn how Impact Engineering helps global organizations drive quantifiable social impact.

Learn how Impact Engineering helps global organizations drive quantifiable social impact.

Get in touch

Get in touch

Get in touch

Make your organization part of the solution.

Make your organization part of the solution.

Make your organization part of the solution.

The volume of people engaging with your ideas determines how those ideas flow and grow and shape the future

The volume of people engaging with your ideas determines how those ideas flow and grow and shape the future

The volume of people engaging with your ideas determines how those ideas flow and grow and shape the future

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